Privacy Policy

Privacy Policy

Introduction

At https://englewood-play-therapy-therapy.denvermentalhealthcare.com (hereafter referred to as “Englewood Play Therapy Therapy,” “we,” “our,” or “us”), we are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. As an Authorized User: If you sign up to use our applications or services, we collect and process your account information, payment details, and other data necessary for service provision.
  2. Website Visitors: When you visit our websites, we may gather non-personal data, such as browser type, referring URLs, and IP addresses, for analytics and improvement purposes.
  3. Communications: We may contact you via email, phone, or text messages (SMS) for various reasons, including newsletters, promotional offers, service updates, and customer support.

Personal Data Collection

We collect several types of personal information to enhance your experience and personalize our services:

  • Account Information: This includes your name, login credentials, and contact details used to create an account on our platform.
  • Payment Information: We securely process payment data, such as credit/debit card numbers, expiration dates, and billing addresses, for transactions on our website or app.
  • Financial Information: Details about your financial status or transaction history may be collected if you choose to make purchases or participate in financing plans.
  • Purchase Information: Data related to products or services bought through our platform, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, MAC addresses, and advertising IDs, may be used for analytics and personalization.
  • Location Data: With your consent, we can access and store location data to provide location-based services or personalized content.
  • Feedback and Reviews: Any comments, reviews, or ratings you submit to us become our property and will be used to improve our products and services.
  • Social Media Information: If you choose to log in or share content through social media platforms, we may collect data from those accounts (subject to the respective platform’s privacy policies).
  • Product Information: Details about products you browse, view, or purchase, including product preferences and interactions with our product recommendations.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies for several purposes:

  • Strictly Necessary: These cookies are essential for the basic functions of our website, such as enabling secure login and navigation.
  • Preferences: We use these to remember your preferences, language settings, and display options.
  • Analytics: Tracking tools help us analyze user behavior, provide personalized content, and measure the performance of our website and services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential tracking.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires, we securely delete or anonymize your data.

Security Measures

Englewood Play Therapy Therapy implements robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption technologies to secure data during transmission and storage.
  • Third-Party Processing: We engage trusted third-party service providers who assist in processing data on our behalf while adhering to strict confidentiality agreements.

Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age. If you are a parent or guardian and believe we have collected such data by mistake, please contact us using the details provided below.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
  • Erasure (Right to Be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: You may request that we restrict the processing of your data in specific situations.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: You can object to the processing of your data for specific purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or file complaints/appeals, please reach out to our privacy team using the contact details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions, concerns, or requests related to privacy or data protection:

  • Email: contact@englewood-play-therapy-therapy.denvermentalhealthcare.com
  • Mail: Englewood Play Therapy Therapy, Privacy Team, [Address]